1. Choose your view
Use the three buttons above the calls. The highlighted button shows your current view.
- Call Cards: Full cards grouped by priority and category; the default for new visitors.
- Compact · Newest: Smaller rows, newest calls first across all categories.
- Compact · By Category: Smaller rows grouped as High Priority, Fire Alarms, Low Priority, Medical, and Special Events; newest first within each group.
Your view is remembered on this browser or device.
2. Explore current calls
- Active Call Map: The amber button opens a map of visible calls; its badge shows the visible call count. Grid locations represent general areas, not exact addresses.
- Incident details: Select an incident number for available call details and updates. Property and geographic information depend on the location, data availability, and account access.
- Unit status: Use Show Legend on the dashboard for the status key. Select a unit or hover over it for available status history.
- Filters: Search visible calls or use category controls to narrow the display. These do not create or edit saved app or Pushover rules.
3. Find past calls
- History: Search by incident number, call type, location, unit, or trauma filter. Incident-number searches ignore dates.
- Dates: Date filters apply to call type, location, unit, and trauma searches. Unit searches default to the last 30 days unless dates are explicitly chosen. Search All Available Dates disables date fields and requires a search filter. Read the message beside the dates to confirm the range in use.
4. Set up notifications
Saved alerts: Approved subscribers use Alerts to configure iPhone, Android, and/or Pushover delivery. Saved rules work without leaving this webpage open, subject to account access, device permissions, and service availability.
Browser alerts: Sound and speech on this open webpage are separate from app and Pushover notifications. Muting browser sound does not mute those other delivery methods.
iPhone Critical Alerts: When enabled and permitted on the phone, these can override Silent Mode and Focus. Use the phone's critical-alert controls to pause them when needed.
Advanced browser alerts
- Alert Triggers: Enter units, grids, call types, or ALL. The field expands to one trigger per line and saves browser preferences. The Trigger Builder and incident-type picker help insert triggers.
- Enable Voice: Browser audio may require a click after opening or refreshing. A confirmation tone verifies audio was unlocked.
- Mute / Clear: Mute silences this page's tones and speech; Clear removes browser triggers and cancels pending speech. Category controls also affect which calls this page processes for browser alerts.
- Link: Copies a shareable URL with browser alert settings and category choices. Preferences are specific to this browser or device.
App Help & User Guides · Matching, Wildcards & Ranges Guide (PDF)